Privacy Policy

Forbid 18 years old below. This product is for India except (1.Telangana 2.Assam 3.Orissa 4.Gujarat 5.Maharashtra 6.Delhi 7.Andhra Pradesh 8.Tamil Nadu 9.Nagaland 10.Sikkim)

This Privacy Policy forms part of our App’s Terms of Service and by accepting the Terms of Service and Privacy Policy on our app, you consent to share your sensitive personal data or personal information and are aware of the purpose of sharing such information. Please read this Privacy Policy carefully before using this App’s services. Please do not register if you do not wish to share with our game (hereinafter referred to as “this App” or “we” or “us” or “our”) the mandatory personal information requested at the time of registration. Registration procedure cannot be completed until information sought in the non-optional fields is provided. Certain additional personal information may be requested by this App for permitting you access to any Cash Games hosted by this App.

What is the objective of this Privacy Policy?

This App respects your privacy and assures you that any information provided by you to this App is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on our game (hereinafter referred to as the “App”), you may have to provide certain information to us. This Policy delineates the procedure followed by this App to gather, use, store, disclose and manage users’ personal data. This App collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users, and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online rummy gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity, and confidentiality.

What is included in personal data?

Users’ personal data includes the following types of personal data or information: Consent to email communication When you register your email address with this App, you agree to receive email communication from this App, entities specifically authorized by this App, and other users. You also agree and acknowledge that when you use our referral program for referring someone, this App may send emails to the person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent. This App may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

Consent to telephonic communication

Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training and quality management, as well as the speedy resolution of your queries.

Data Security

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store users’ personal data. This App has a comprehensive information security program and information security policies that contain managerial, technical, operational, and physical security control measures adopted by this App for the protection of Sensitive Personal Data and Other Personal Information. Information gathered by this App is stored securely using several information security applications including firewalls. However, security is always relative and this App cannot guarantee that its security measures are absolute and cannot be breached. Data transmitted over the Internet is inherently exposed to security risks or threats. Therefore, this App cannot guarantee any security for such information in the course of transmission through the internet infrastructure or any unsolicited disclosures made by any users using the services of the App.

Privacy measures for minors

Our App and contests are meant only for persons aged 18 or above. If you are under 18 years of age, you are not permitted to use our App. If you are a parent and/or guardian and believe that we may have inadvertently collected personal information from your child, you can notify us immediately by sending an email to our customer services email address.

Exclusions

This App may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary to comply with legal processes or governmental requests, to enforce its Terms of Service and this Privacy Policy, for prevention of fraud, for issues involving information security, or to protect your rights, the rights of this App, or the rights of the general public.

Limitation of Liability

This App confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create, and does not create, any legal rights in your favor or in favor of any other person. This App reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of this App shall be limited to the removal of Sensitive Personal Data from the system of the App and the removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of this App for all claims for damages pursuant to the provisions of services on the App, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service. Your continued use of the App constitutes your agreement to this Privacy Policy and any amendments thereof.

Area Restriction

You are prohibited from playing cash games on oursite if you are not legally competent to perform transactions in Indian rupees through banking channels in India and/or if you are accessing oursite from a jurisdiction where playing cash online rummy games is not legally permitted. Any violation of this policy will be considered a breach of our Terms, and as a result, your Rummy Wealth account shall be locked immediately, and you shall not be entitled to receive any prizes or refunds from any cash games in which you might have participated on our Website/Mobile App. You also acknowledge that the state laws of Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, and Telangana, also called Restricted Territories, do not permit the residents of the said states to play cash rummy games. You undertake to abide by these states’ laws and you shall not use oursite’s Services to deposit cash, withdraw cash, or participate in cash games/tournaments on Rummy Wealth while residing in these states.

REFUND POLICY

The conditions for refund:

1. The payment is successful but not received by the player.
2. Due to app technology problems, it can not provide game services for players for a long time.
3. Due to payment loopholes, players pay repeatedly.

How to refund:

1. Contact customer service via WhatsApp or email to describe the problem.
2. The customer service staff will reply you as soon as possible and actively assist in solving the problem.
3. If your problem is not properly resolved. We will initiate a refund for you.
4. Usually it will be returned to your fund account within 5 working days.

The following scenarios you can’t refund:

1. Recharge has arrived, and you have consumed part of it.
2. Payment time over 3 days.
3. There is clear evidence that you cheat in the game and cause harm to other players, so limit your trading.